FAQ
Frequently Asked Questions
​When will I receive my order?​​
You can find your estimated delivery time on the package you ordered/going to order
​
Do you provide an International Service?
Our service is available worldwide, however, at Cliptix we are only able to accurately edit videos in the English language.
​
Where can I see your previous work?
You can find our portfolio on our homepage or under the Short-Form or Long-Form page.​
​
How do I make a purchase?
You can make a purchase by filling out the form at the bottom of your desired package's page.​
​
Do you accept refunds?
Typically, all orders are final. There are exceptions with each case where we may refund you, however, we are not obligated to.​
​
Where is Cliptix based?
Cliptix is based in the United Kingdom but we offer our service internationally.
​
Can you find the clips for me?
Typically, we do not find content for you, however, if this is something you require then contact us at: kyle@cliptix.net
​
Can I change an order I've already placed?
We will try our best to adapt to any changes made after your order, but we can not guarantee that these happen. Be sure to double check your details provided before ordering a package.
​​
Still have a question?
Contact us via email at: kyle@cliptix.net